faq

are you FDA approved?

yes! all our products are FDA approved. we use the highest quality ingredients to bring about the best results for your skin.

is there a minimum order quantity?

no minimum quantities! you can order 1 or 1000.

where do I enter my discount code?

at the final stage of checkout, you will see an option to enter the discount code, you enter it there and then click apply.

do you test your products on animals?

never! our products are cruelty-free—we will never test on animals. they are also 100% vegan, and do not contain any ingredients made or derived from animals.

is it correct that all skincare products contain preservatives?

correct! preservatives are necessary in order to make sure that your skincare stays at its most effective in different climates and environments. it also prevents the growth of microorganisms.

we have however, kept preservatives to a bare minimum – it is in our best interest to ensure the efficacy of our product and also ensure that furry bacteria doesn’t grow inside your MY-bod skincare.

what is the shelf life of your products?

our products have a typical shelf life of 36 months.

is this company based in australia?

yes! we are based in Melbourne, Australia.

where are MY-bod products made?

every single set is manufactured and made in Melbourne, Australia.

how do I purchase wholesale?

to place a wholesale order, please email hello@mybod.com.au – please write ‘WHOLESALE’ in the subject line and a member of our wholesale team will get back to you asap!

can I make changes after my order has been placed?

please contact us as soon as possible (within a few hours of your design), and we will accept changes to your design.

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